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WE ARE HIRING! 

FAMILY SUPPORT COORDINATOR

Publication Date: August 2, 2019

Enterprising Latinas, Inc. (ELI) creates economic opportunities for women in Tampa Bay. As a non-profit, 501(c)3 tax-exempt organization operating since 2014, ELI opens new pathways of economic opportunity in partnership with local, state and national organizations through the following strategies:

  1. CREATING NETWORKS OF MUTUAL SUPPORT that enable women to pursue their personal, economic and family prosperity goals,
  2. TEACHING NEW SKILLS and offering tools that lead to economic mobility, workforce opportunities, and entrepreneurship;
  3. ADVOCATING FOR INNOVATIVE SOLUTIONS, collaborations and investments that turn community challenges into economic opportunities to promote economic security and social equity.

Position: FAMILY SUPPORT COORDINATOR

Program: WIMAUMA FUTURES!

ABOUT THE PROJECT:

Wimauma Futures! is a community-based family support program that connects families to resources that improve children’s well-being, strengthen family stability, and increases the family’s economic self-sufficiency.

The Family Support Coordinator is a full-time (40-hours per week), salaried, exempt position (100% of the time). The ideal candidate must be self-directed, able to work in a team environment, and fully bilingual (English/Spanish).

PRIMARY RESPONSIBILITIES:

  • Promote program services and enrollment among target participants and partner agencies
  • Carry a minimum case load of 20 participants per quarter and guide their growth and development to achieve their individual goals and program outcomes. This process includes:
    • Conducting initial enrollment and comprehensive assessments of needs, interests and conditions related to the program with parents and children
    • Coordinating and conducting home visitations with parents
    • Build strong relationships with all participants. Communicate with participants on a weekly basis formally and/or informally and document those communications in the performance management system.
    • Identify resources to address needs of participants, coordinate the delivery of these services and monitor and evaluate their impact and effectiveness
    • Share with the staff team personal profiles, plans and progress of individual participants
    • Prepare client files (physical and electronic), review periodically and provide assessment of accuracy and completeness of those files to the Program Director.
    • Document in ELI’s performance management system all the individual development activities, meetings and actions that participants are engaged in
  • Coordinate on-site services and group activities directed at parents and children engaged in family support services
  • Report on activities and make recommendations to the team on how to support participants
  • Document, track and monitor participant engagement in program services and specifically related to individual goals and program outcomes
  • Additional responsibilities as specified by the Program Director

PREFERRED QUALIFICATIONS:

  • Bachelor’s Degree in social work, human services, psychology, counseling, early childhood development or community economic development
  • Minimum three years of experience working in community-based organizations coordinating services, providing support, or leading coaching or educational services for families
  • Bilingual abilities to speak, read and write in English and Spanish are required
  • Able to work independently to accomplish project goals and collaboratively with program partners to facilitate implementation of their activities and deliverables
  • Ability to conduct research, develop personal action plans, write up comprehensive notes, analyze individual conditions, provide feedback and support in a nurturing way
  • Ability to identify program service needs and make appropriate recommendations to the Program Director and staff team
  • Ability to listen, to empathize and to offer constructive guidance and support
  • Extensive knowledge of community services, resources and opportunities
  • Experienced using computer systems and software including Microsoft Office, and related office equipment
  • Exceptional communications skills with clients and team members
  • Ability to work in a multi-cultural, multi-lingual environment
  • Ability to work nights and weekends
  • Have reliable transportation

SUPERVISOR: The Family Support Coordinator reports to the Wimauma Futures! Program Director.

START DATE: The expected start date for this position is no later than October 1, 2019.

COMPENSATION & BENEFITS:  This is a grant-funded position. Benefits include paid individual/family health care coverage, 3 weeks vacation, flexible schedule and family-friendly working environment.

APPLY:  Please send a cover letter and resume detailing your qualifications and fit for this position to Karen Landry, Program Director, at karen.landry@enterprisinglatinas.org. Please include “Family Support Coordinator Application” in the subject line.

Enterprising Latinas, Inc. is an equal opportunity employer that seeks to incorporate the best-qualified personnel without regard to race, religion, color, national origin, citizenship, age, sex, marital status, or any other reason prohibited by law.